Your responsibilities include, but not limited to:
・Ensure complete implementation of business-wide TEL sales strategies.
・Ensure that the customer service functions work effectively and that the activities of the functions are performed according to departments and company goals.
・Process customer estimates, orders, and order confirmations accurately within an agreed period.
・Ensure that all customer inquiries are adequately managed, resolved within an agreed time and terminated.
・Confirm that the customer service function is appropriate personnel and training to provide efficient sales to internal and external customers.
Representation of customer service functions as an active member of senior management team.
・Proactively promote and manage the continuous improvement process of customer service standards during telephone inquiries and order processing.
・Create and maintain a positive team environment that shows high levels of motivation and excellent team spirit.
・Participate in and contribute to relevant management meetings.
・Promote effective communication across all levels of customer service functions.
・Implement a marketing strategy to develop annual and gross profit plan
・Report Monthly forecast
【Minimum Qualification】
・Bachelor’s Degree in technology field or equivalent
・Good command in Japanese and English
・Excellent face-to-face communication skills
・Ability to work in a team-based environment
・Experienced in B2B sales work
・Demonstrated ability to simultaneously manage multiple priorities and tasks.
・Good knowledge of computer applications, such as Microsoft Office (Excel)
・Demonstrated good leadership skills
・Demonstrated ability to work independently
・Able to think and respond objectively in stress situations
【Preferred Qualification】
・Extensive experience in the semiconductor, flat panel display, and semiconductor industry, prefer sub-system experience
・Relevant sales work experience.
・Ability to integrate technical and marketing concepts, prefer vacuum valves
【財閥系 大手生命保険会社】 本社総合職 マーケティング担当
【東証プライム上場 多角的な事業展開を強みに持つ精密機器・医療機器メーカー】 産業機材事業部 海外マーケティング
東証プライム上場 大手鉄鋼メーカー 海外事業部 課長
子どもたちに愛され続け、進化するおもちゃたちが、日本から世界へ、新しい夢と感動を広げています。
世界の食料生産とエネルギー変換の分野で、ディーゼルエンジンの用途を広げています。
エネルギー、インフラ、ストレージ。3つの注力事業において、新しい人材が 「新生東芝」 を動かし始めています。
世界で競い合う次世代カーのプロジェクトに参加、日本発のグローバルブランドの価値を高める。
高精度なものづくりを提案する工作機械で、常に世界の生産現場をリードしています。
未来へ加速するグローバルカーの “個性” を、先進技術でかたちづくる仕事に挑んでいます。